We’re excited to introduce iCare Ding, which sends push notifications to parents’ phones when a teacher tags that parent’s child on a journal entry or photo.
Parents can be alerted to their child’s activities throughout the day via a text message that includes a link to the activity in iCare Software’s web-based platform.
The first time that parents use the text notification feature, they’ll be prompted to sign into iCare with their login credentials. Subsequent notification links will send parents directly to the new photo or journal entry within iCare since they have already logged in.
When a Teacher makes a Journal Entry or tags a child in a Picture, parents receive an instant text notification on their registered Mobile Numbers with a link to the notified Journal/Photo entry on the iCare website.
Instructions for Teachers
For more information on getting started with Journaling or the numerous Journal attributes, see our help articles below:
- Getting started with Journaling
- Journal attributes
Instructions for Parents
When a teacher makes a Journal entry for a child, their main contact receives a notification with a link to the iCare website on their registered Mobile Number. On following the link, parents will be redirected to the Journal page and a pop-up with the recent notifications will appear on your screen.
For more information on how Parents use iCare visit our Getting Started Guide.
iCare Support Options
Our commitment to our customers is to continuously improve the iCare’s Child Care Software and bring features that make the lives of administrators, teachers and parents easier.
iCare offers many support options for our customers:
|Live Chat||Training Videos|
|Online FAQ’s||Getting Started Guides|
|Submit a Question|
|Phone (978) 266-0224||Live Training sessions|