In a service business like childcare, the experience is what makes or breaks it for your customers. Taking time to focus on your experience can improve your retention rates and even fill your center with new business thanks to happy customers who refer you to their friends. Ignoring the experience that children and parents have […]
Category Archives: Parents
A Parent Portal for building customer loyalty and reducing administrative burden
Offering the parents of the students who attend your childcare center an online portal has two big benefits. A self-service portal can both increase their customer satisfaction and save your center administrative time. And when customers and staff are happy, you are more likely to retain those customers and staff, which benefits your center. Your […]
5 Professional Qualities that Standout in Childcare Centers and Preschools
Childcare can be a challenging profession. There are 5 qualities that the really great childcare professionals tend to have. Here are those qualities so you can watch out for them as you work to build a winning team.
Patience
A great preschool teacher or administrator is patient because young children tend to ask repeat questions and need constant reminders of the same things over and over again. Children have energy galore and may need to be pulled back into the learning scene repeatedly throughout the day as they try to expel all that energy.